Stuff happens. You zig. Your client zags. And viola- there’s a mistake.
No matter how professional you are you’re bound to feel upset, frustrated and maybe a little scared that you don’t know the best way to move forward, preserve your client relationship and set things right. No worries- I got you!
I Made A Mistake and…
it’s Kinda Your Fault!
FREE Wednesday, March 13, 2013 10:00- 11:00 am CT
What can you say to calm your client, yourself and move on from this sticky situation?
Join in this lively free teleseminar when Kathy Goughenour of ExpertVATraining and Dina Eisenberg, Client Whisperer at SpeakupPowerfully.com discuss how to…
- Tame unhelpful emotions so you can act wisely from power, not out of fear
- Build your spirit so you’re not beating yourself up
- Find the best words to tell your client
- Avoid future problems with one simple tool
If you’ve got a bee in your bonnet about a client mishap, don’t miss this opportunity to get support and expert advice. Register NOW! Put your name and email in the box above.